Glossary
Change Order
The on-ramp for extra work: documented scope, price, and timeline accepted by both parties before you deliver beyond the original milestone.
What is a Change Order?
A Change Order is bilateral acceptance of work outside the locked deliverables or beyond the Revision Boundary. It prevents silent scope growth and gives clients transparency before new fees apply.
On Zlaip, change orders appear as structured cards in Accountability Chat and follow the same approval and payment gates as original milestones when configured.
When to use a change order
Use a change order when Scope Drift is confirmed, revision rounds are exhausted, or the client requests new deliverables not in Agreement Lock.
- New formats, pages, or features not in SOW
- Feedback after revision boundary exhausted
- Timeline extension with fee adjustment
FAQ
Common questions
- Is a change order the same as a contract amendment?
- Similar intent. Change orders handle incremental expansion during an active project; large changes may use a full addendum protocol.
- Can I use email for change orders?
- You can, but unstructured email lacks the same audit trail and gate integration as Zlaip change order cards.
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